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News & Press: COVID-19 Resources

A message from AAHA's CEO about COVID-19

Tuesday, March 24, 2020   (0 Comments)
Posted by: Annmarie Decker
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AAHA colleagues,


We know that many of you are facing seemingly impossible circumstances. Some of you are questioning whether you should stay open, regardless of whether the federal government designates veterinary hospitals as essential businesses or not.


We are listening to our members, who are calling and emailing their Member Experience teams and posting in the AAHA-Accredited Member Facebook Group.* In addition to questions about how to stay open during these difficult times with curbside services, telemedicine, inventory management, client communications, and staff wellbeing in mind, you still have to do the day-to-day work of caring for pets. You’re also asking about how to pay your employees, how to handle unemployment, and how to apply for government aid.


These are unprecedented times calling for resilience and creative adaptation in practice, including the conservation of personal protective equipment (PPE) and the delay of elective surgeries, which AAHA supports.


Things are changing extremely quickly. If you have tips, questions, insights, or even a bit of hope to share, please contact us or reach out to your peers in the AAHA-Accredited Member Facebook Group, where AAHA staff, including practice consultants, accreditation specialists, learning facilitators, executive leadership, and board members, are frequently active.

One of your most valuable resources as an AAHA member is your Member Experience team. Whether you have a question about your evaluation, are wondering about an upcoming event, or simply need someone to talk to, reach out to us at 800-252-2242 or We’re here to support you, and we encourage you to continue to support one another.


Thanks for all you are doing out there and stay healthy,


Michael Cavanaugh, DVM, DABVP (C/F) Emeritus

AAHA Chief Executive Officer


Tips for you and your team
Watch this video for tips on how to manage this difficult period.

AAHA-accredited Members Facebook Group
Fellow AAHA members are just a “post” away. Connect, get advice, and gain peer-to-peer support. Join here.

Virtual evaluations
AAHA is transitioning to virtual accreditation evaluations only through at least April 20. Get preparation tips.

AAHA guidelines
Get the latest from biosecurity experts through the 2018 AAHA Infection Control, Prevention, and Biosecurity Guidelines and associated webinar.

PPE Conservation
See guidelines for use of PPE during COVID-19 from AVMA and surgical mask and gown conservation strategies from the FDA. Check with your state/provincial government for current PPE use or redistribution to human healthcare providers.

Health resources
For the latest information on getting tested for COVID-19 in your area, see the Centers for Disease Control (CDC) website. The CDC is an excellent COVID-19 resource in general, as is the World Health Organization.

Small business resources
The Small Business Administration ( has a COVID-19 section with business guidance and details on how to apply for disaster-relief small business loans. Also see the resources available from the US Chamber of Commerce.

Unemployment Resources
At, you can find information on individual unemployment claims, including special sections on COVID-19 unemployment benefits.

Animal health resources
Review considerations for mobile veterinarians and other AVMA resources.

Breaking news and forthcoming resources
Get the latest COVID-19 updates from NEWStatLearn more and sign up.

Practice culture resources
Get tools and resources to help support your team’s wellbeing, and reach out to your Member Experience team to request a virtual, RACE-approved practice culture session.

CE resources
Keep staff engaged and turn downtime into CE time with free RACE-approved online CE. Learn more and get started.


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