RIVMA Practice Management Program

Speaker: Monica Dixon Perry, CVPM
Session Details
Recruiting New Grads: Pay, Benefits and More!
Recruiting associate DVMs has drastically changed in the last couple of years. It is more competitive than ever to recruit, hire and retain DVMs. This session will provide insight on what DVMs really desire and what is needed to stay competitive in your recruiting and retention efforts.
Top Tips for Personnel Management
Attention will be given to the top areas that all members of management should have a pulse on when overseeing personnel management. This is a critical time in veterinary medicine and making sure you cross your T's and dot your I's is essential during such a competitive market.
Develop a Rock Star CSR/Receptionist Team
Learn how to enhance your CSR team's value, improve personal and professional communication skills, maintain a positive work environment, dramatically increase your front office efficiency, perfect telephone skills and better deal with troublesome clients.
Conducting Awesome Performance Evaluations
Standardize your employee performance evaluation process to foster success for all involved. Discover how implementing a structure process will help motivate your healthcare team members and make your process effective and productive for all.
The cost of this program is $200 per person.